Here at Sterling Solutions LLC our dedicated team of professionals are working every day to provide quality website solutions in New York and the entire region. Web development in New York is a well populated industry, and we are fortunate to have a team versed in social networking and website solutions based in Westchester and with offices across NY, NJ, CT and PA.

The content of this blog will vary and we are adding authors this year. Our focus is - and always will be - to provide useful information to our clients, colleages and business owners across space and time. Thanks, Google!

Mission: answer the most common questions prospects and customers ask by providing useful content. (questions you didnt even know you had)

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MrAdamJohn's picture

The who, what, where, & why of Customer Engagement Planning

The question: What is your target market currently doing online?


What they are doing online;

Where, or what websites is the activity taking place;

Why? ...what do they want from the activity?

This is the foundation for your Customer Engagement Plan.